Privacy Policy
At Loom Janitorial, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our janitorial services.
1. Information We Collect
Personal Information
When you contact us or request services, we may collect:
- Full name
- Phone number
- Email address
- Business name
- Service address
- Cleaning service details
Automatically Collected Information
When you use our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
- Referral source
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide quotes
- Schedule and deliver cleaning services
- Improve website performance and user experience
- Send service updates or important notices
- Prevent fraud and maintain security
- Comply with legal obligations
We do not sell or trade your personal information.
3. Cookies
Our website may use cookies to:
- Improve website functionality
- Analyze traffic and user behavior
- Remember user preferences
You can disable cookies in your browser settings.
4. Third-Party Services
We may use trusted third-party services such as:
- Google Analytics
- Website hosting providers
- Contact form tools
These services may collect limited information necessary for performance.
See Google’s Privacy Policy here:
Google Privacy Policy
5. Data Security
We use reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your data
- Opt out of marketing emails
7. External Links
Our website may include links to third-party sites. We are not responsible for their content or privacy practices.
8. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.